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<template>
<div>
<div style="display: flex;justify-content: right;margin-bottom: 15px">
<el-button type="primary" style="text-align: right" @click="customerFollow.dialogVisible = true">新增</el-button>
</div>
<el-table
:data="customerFollowList"
style="width: 100%"
>
<el-table-column
type="index"
label="#"
>
</el-table-column>
<el-table-column
prop="followType"
label="跟进类型"
:formatter="(row, column, cellValue) => getDictDataLabel(DICT_TYPE.CUSTOMER_FOLLOW_TYPE, cellValue)"
>
</el-table-column>
<el-table-column
prop="contactName"
label="联系人"
>
</el-table-column>
<el-table-column
prop="followMethod"
label="跟进方式"
:formatter="(row, column, cellValue) => getDictDataLabel(DICT_TYPE.CUSTOMER_FOLLOW_METHOD, cellValue)"
>
</el-table-column>
<el-table-column
prop="followTime"
label="跟进时间"
:formatter="(row, column, cellValue) => parseTime(cellValue)"
>
</el-table-column>
<el-table-column
prop="feedback"
label="客户反馈"
>
</el-table-column>
<el-table-column
prop="result"
label="处理结果"
>
</el-table-column>
<el-table-column
prop="followUserId"
label="跟进业务"
:formatter="(row, column, cellValue) => serviceUserList.find(e => e.id === cellValue) ? serviceUserList.find(e => e.id === cellValue).nickname : ''"
>
</el-table-column>
</el-table>
<el-dialog
append-to-body
title="客户跟进"
:visible.sync="customerFollow.dialogVisible"
:close-on-click-modal="false"
width="680px">
<el-form ref="customerFollowForm" :model="customerFollow.form" label-width="80px">
<el-row :gutter="10">
<el-col>
<el-form-item label="跟进类型" required>
<dict-selector form-type="radio" v-model="customerFollow.form.followType" :type="DICT_TYPE.CUSTOMER_FOLLOW_TYPE"></dict-selector>
</el-form-item>
</el-col>
<el-col :span="12">
<el-form-item label="跟进时间" required>
<el-date-picker v-model="customerFollow.form.followTime" type="datetime" placeholder="选择跟进时间"></el-date-picker>
</el-form-item>
</el-col>
<el-col :span="12">
<el-form-item label="联系人" required>
<el-select v-model="customerFollow.form.contactName" placeholder="请选择">
<el-option
v-for="(item, index) in customerContactsList"
:key="index"
:label="item.name"
:value="item.name">
</el-option>
</el-select>
</el-form-item>
</el-col>
<el-col :span="12">
<el-form-item label="跟进业务" required>
<el-select v-model="customerFollow.form.followUserId" placeholder="请选择">
<el-option
v-for="item in serviceUserList"
:key="item.id"
:label="item.nickname"
:value="item.id">
</el-option>
</el-select>
</el-form-item>
</el-col>
<el-col :span="12">
<el-form-item label="跟进方式" required>
<dict-selector v-model="customerFollow.form.followMethod" :type="DICT_TYPE.CUSTOMER_FOLLOW_METHOD"></dict-selector>
</el-form-item>
</el-col>
<el-col>
<el-form-item label="客户反馈" required>
<el-input type="textarea" v-model="customerFollow.form.feedback"></el-input>
</el-form-item>
</el-col>
<el-col>
<el-form-item label="处理结果" required>
<el-input type="textarea" v-model="customerFollow.form.result"></el-input>
</el-form-item>
</el-col>
</el-row>
</el-form>
<span slot="footer" class="dialog-footer">
<el-button @click="customerFollow.dialogVisible = false">取 消</el-button>
<el-button type="primary" @click="customerFollowSubmit">确 定</el-button>
</span>
</el-dialog>
</div>
</template>
<script>
import {createCustomerFollow, getCustomerFollowPage} from "@/api/ecw/customerFollow"
import { DICT_TYPE, getDictDataLabel } from '@/utils/dict'
import { getCustomerContactsListByCustomer } from '@/api/ecw/customerContacts'
import {listServiceUser} from "@/api/system/user"
import { parseTime } from '@/utils/ruoyi'
export default {
/**
* 客户跟进
* 客户投诉跟进
*/
name: "CustomerFollow",
props: {
/**
* 如果是客户投诉跟进,则id为客户投诉id;如果是客户跟进,则id为客户id
*/
id: Number,
customerId: Number,
},
data() {
return {
DICT_TYPE,
getDictDataLabel,
parseTime,
customerFollowList: [],
serviceUserList: [],
customerContactsList: [],
customerFollow: {
dialogVisible: false,
form: {}
},
}
},
created() {
this.resetCustomerFollowForm()
if (!!this.customerId) getCustomerContactsListByCustomer({customerId: this.customerId}).then(r => {
this.customerContactsList = r.data
})
listServiceUser().then(r => {
this.serviceUserList = r.data
})
this.getCustomerFollowList()
},
methods: {
customerFollowSubmit() {
this.$refs["customerFollowForm"].validate(valid => {
if (!valid) {
return
}
createCustomerFollow(this.customerFollow.form).then(r => {
this.resetCustomerFollowForm()
this.getCustomerFollowList()
this.customerFollow.dialogVisible = false
})
})
},
resetCustomerFollowForm() {
this.customerFollow.form = {
"bizId": this.id,
"contactName": undefined,
"feedback": undefined,
"followMethod": undefined,
"followTime": undefined,
"followType": undefined,
"followUserId": undefined,
"result": undefined
}
},
getCustomerFollowList() {
getCustomerFollowPage({bizId: this.id}).then(r => {
this.customerFollowList = r.data.list
})
}
}
}
</script>
<style scoped>
</style>