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<template>
<div class="app-container">
<!-- 对话框(添加 / 修改) -->
<el-dialog :title="title" :visible.sync="open" width="900px" append-to-body>
<el-form ref="form" :model="form" :rules="rules" label-width="80px">
<el-form-item label="客户名称" prop="customerId">
<customer-select v-model="form.customerId" ></customer-select>
</el-form-item>
<el-form-item label="投诉类型" prop="type">
<el-select v-model="form.type" placeholder="请选择投诉类型">
<el-option v-for="dict in getDictDatas(DICT_TYPE.CUSTOMER_COMPLAINT_TYPE)"
:key="dict.value" :label="$i18n.locale === 'zh_CN' ? dict.label : dict.labelEn" :value="parseInt(dict.value)" />
</el-select>
</el-form-item>
<el-form-item label="订单号" prop="orderId">
<el-select
v-model="form.orderId"
filterable
remote
placeholder="请输入订单号"
:remote-method="getOrderList">
<el-option
v-for="item in orderList"
:key="item.value"
:label="item.value"
:value="item.value">
</el-option>
</el-select>
</el-form-item>
<el-form-item label="提单号" prop="ladingbillId">
<el-select
v-model="form.ladingbillId"
filterable
remote
placeholder="请输入提单号"
:remote-method="getBillList">
<el-option
v-for="item in billList"
:key="item.value"
:label="item.value"
:value="item.value">
</el-option>
</el-select>
</el-form-item>
<el-form-item label="投诉内容" prop="content">
<el-input v-model="form.content" type="textarea" placeholder="请输入内容" />
</el-form-item>
<el-form-item label="处理状态" prop="status">
<span>{{ getDictDataLabel(DICT_TYPE.CUSTOMER_COMPLAINT_STATUS, 1) }}</span>
</el-form-item>
</el-form>
<div slot="footer" class="dialog-footer">
<el-button type="primary" @click="submitForm">确 定</el-button>
<el-button @click="cancel">取 消</el-button>
</div>
</el-dialog>
<el-dialog
title="提示"
:visible.sync="handle.dialogVisible"
width="30%"
>
<el-form ref="form" :model="form" label-width="80px">
<el-form-item label="投诉类型">
<dict-selector :type="DICT_TYPE.CUSTOMER_COMPLAINT_STATUS" form-type="radio" v-model="form.status"
:filter="(e) => e.value == '2' || e.value == '3'" :formatter="Number"></dict-selector>
</el-form-item>
<el-form-item v-show="form.status == '2'" label="查明原因" required>
<el-input type="textarea" placeholder="请输入查明原因" v-model="form.ascertainReason"></el-input>
</el-form-item>
<el-form-item v-show="form.status == '2'" label="处理方案">
<el-input v-model="form.plan" placeholder="请输入处理方案"></el-input>
</el-form-item>
<el-form-item v-show="form.status == '3'" label="处理结果" required>
<el-input type="textarea" placeholder="请输入处理结果" v-model="form.result"></el-input>
</el-form-item>
<el-form-item v-show="form.status == '3'" label="赔付金额">
<el-input v-model="form.indemnity" placeholder="请输入赔付金额">
<!-- <dict-selector
defaultable
style="width: 110px"
placeholder="请选择货币单位"
slot="append"
v-model="form.currencyUnit"
:type="DICT_TYPE.COMMISSION_ CURRENCY_TYPE"></dict-selector> -->
// TODO 货币需要改成接口数据，但是没找到此文件入口没法测试
</el-input>
</el-form-item>
<el-form-item v-show="form.status == '3'" label="处理时间" required>
<el-date-picker type="datetime" v-model="form.handleAt"></el-date-picker>
</el-form-item>
</el-form>
<span slot="footer" class="dialog-footer">
<el-button @click="handle.dialogVisible = false">取 消</el-button>
<el-button type="primary" @click="submitForm">确 定</el-button>
</span>
</el-dialog>
</div>
</template>
<script>
import { createCustomerComplaint, updateCustomerComplaint, deleteCustomerComplaint, getCustomerComplaint, getCustomerComplaintPage, exportCustomerComplaintExcel } from "@/api/ecw/customerComplaint";
import {getCustomerSelect} from '@/api/ecw/customer'
import DictSelector from '@/components/DictSelector'
import { DICT_TYPE, getDictDatas, getDictDataLabel } from '@/utils/dict'
import {getBillNoSearch, getOrderNoSearch} from "@/api/ecw/order"
import customerSelect from "@/views/ecw/customer/customerSelect";
export default {
name: "customerComplaints",
/**
* 可以单独作为页面，也可以作为组件被被客户详情页调用。
* 作为组件时要传入 customerId，用于限制范围和隐藏搜索筛选
*/
props: {
customerId: Number
},
components: {
DictSelector,
customerSelect
},
data() {
return {
DICT_TYPE,
getDictDatas,
getDictDataLabel,
// 遮罩层
loading: true,
// 导出遮罩层
exportLoading: false,
// 显示搜索条件
showSearch: true,
// 总条数
total: 0,
// 客户投诉列表
list: [],
// 弹出层标题
title: "",
// 是否显示弹出层
open: false,
dateRangeCreateTime: [],
// 查询参数
queryParams: {
pageNo: 1,
pageSize: 10,
customerId: this.customerId,
type: null,
orderId: null,
ladingbillId: null,
status: null,
adminId: null,
code: null,
},
// 表单参数
form: {},
// 表单校验
rules: {
customerId: [{ required: true, message: "客户名称不能为空", trigger: "change" }],
},
myFollowCustomerList: [],
// 处理
handle: {
dialogVisible: false
},
billList: [],
orderList: []
};
},
created() {
},
methods: {
getBillList(key){
getBillNoSearch({key, pageNo: 1, pageSize: 20}).then(r => {
if (r.code === 0){
this.billList = r.data.list
}
})
},
getOrderList(key){
getOrderNoSearch({key, pageNo: 1, pageSize: 20}).then(r => {
if (r.code === 0){
this.orderList = r.data.list
}
})
},
/** 查询列表 */
/** 取消按钮 */
cancel() {
this.open = false;
this.reset();
},
/** 表单重置 */
reset() {
this.form = {
id: undefined,
customerId: this.customerId,
type: undefined,
orderId: undefined,
ladingbillId: undefined,
content: undefined,
status: 1,
ascertainReason: undefined,
plan: undefined,
result: undefined,
indemnity: undefined,
currencyUnit: undefined,
handleAt: undefined,
cancelReason: undefined,
};
this.resetForm("form");
},
/** 新增按钮操作 */
handleAdd() {
this.reset();
this.open = true;
this.title = "添加客户投诉";
},
/** 提交按钮 */
submitForm() {
this.$refs["form"].validate(valid => {
if (!valid) {
return;
}
// 修改的提交
if (this.form.id != null) {
updateCustomerComplaint(this.form).then(response => {
this.$modal.msgSuccess("修改成功");
this.open = false;
this.handle.dialogVisible = false
this.getList();
});
return;
}
// 添加的提交
createCustomerComplaint(this.form).then(response => {
this.$modal.msgSuccess("新增成功");
this.open = false;
this.getList();
});
});
},
},
};
</script>