我的客户列表投诉，跟进

src/api/ecw/customer.js

@@ -62,7 +62,7 @@ export function exportCustomerExcel(query) {
   })
 }
 
-// 待确认客户
+// 待接收客户列表
 export function getWaitForConfirmList(query) {
   return request({
     url: '/ecw/customer/get-wait-for-confirm',
@@ -114,3 +114,22 @@ export function setFishing(query){
 
   })
 }
+//待分配 客户列表
+export function getCustomerToBeAssigned(query){
+  return request(
+    {
+      url:'ecw/customer/get-wait-for-distribution',
+      method: 'get',
+      params: query
+
+    }
+  )
+}
+//我的客户列表
+export function getMyCustomerService(query){
+  return request({
+    url:'/ecw/customer/get-mine',
+    method:'get',
+    params:query,
+  })
+}

src/components/CustomerFollowList/index.vue

+<template>
+  <div>
+    <el-dialog
+      append-to-body
+      title="客户跟进"
+      :visible.sync="customerFollow.dialogVisible"
+      :close-on-click-modal="false"
+      width="680px">
+      <el-form ref="customerFollowForm" :model="customerFollow.form" label-width="80px">
+        <el-row :gutter="10">
+          <el-col>
+            <el-form-item label="跟进类型" required>
+              <dict-selector form-type="radio" v-model="customerFollow.form.followType" :type="DICT_TYPE.CUSTOMER_FOLLOW_TYPE"></dict-selector>
+            </el-form-item>
+          </el-col>
+          <el-col :span="12">
+            <el-form-item label="跟进时间" required>
+              <el-date-picker v-model="customerFollow.form.followTime" type="datetime" placeholder="选择跟进时间"></el-date-picker>
+            </el-form-item>
+          </el-col>
+          <el-col :span="12">
+            <el-form-item label="联系人" required>
+              <el-select v-model="customerFollow.form.contactName" placeholder="请选择">
+                <el-option
+                  v-for="(item, index) in customerContactsList"
+                  :key="index"
+                  :label="item.name"
+                  :value="item.name">
+                </el-option>
+              </el-select>
+            </el-form-item>
+          </el-col>
+          <el-col :span="12">
+            <el-form-item label="跟进业务" required>
+              <el-select v-model="customerFollow.form.followUserId" placeholder="请选择">
+                <el-option
+                  v-for="item in serviceUserList"
+                  :key="item.id"
+                  :label="item.nickname"
+                  :value="item.id">
+                </el-option>
+              </el-select>
+            </el-form-item>
+          </el-col>
+          <el-col :span="12">
+            <el-form-item label="跟进方式" required>
+              <dict-selector v-model="customerFollow.form.followMethod" :type="DICT_TYPE.CUSTOMER_FOLLOW_METHOD"></dict-selector>
+            </el-form-item>
+          </el-col>
+          <el-col>
+            <el-form-item label="客户反馈" required>
+              <el-input type="textarea" v-model="customerFollow.form.feedback"></el-input>
+            </el-form-item>
+          </el-col>
+          <el-col>
+            <el-form-item label="处理结果" required>
+              <el-input type="textarea" v-model="customerFollow.form.result"></el-input>
+            </el-form-item>
+          </el-col>
+        </el-row>
+      </el-form>
+      <span slot="footer" class="dialog-footer">
+        <el-button @click="customerFollow.dialogVisible = false">取 消</el-button>
+        <el-button type="primary" @click="customerFollowSubmit">确 定</el-button>
+      </span>
+    </el-dialog>
+  </div>
+</template>
+
+<script>
+import {createCustomerFollow, getCustomerFollowPage} from "@/api/ecw/customerFollow"
+import { DICT_TYPE, getDictDataLabel } from '@/utils/dict'
+import { getCustomerContactsListByCustomer } from '@/api/ecw/customerContacts'
+import {listServiceUser} from "@/api/system/user"
+import { parseTime } from '@/utils/ruoyi'
+export default {
+  /**
+   * 客户跟进
+   * 客户投诉跟进
+   */
+  name: "CustomerFollow",
+  props: {
+    /**
+     * 如果是客户投诉跟进，则id为客户投诉id；如果是客户跟进，则id为客户id
+     */
+    id: Number,
+    customerId: Number,
+  },
+  data() {
+    return {
+      DICT_TYPE,
+      getDictDataLabel,
+      parseTime,
+      customerFollowList: [],
+      serviceUserList: [],
+      customerContactsList: [],
+
+      customerFollow: {
+        dialogVisible: false,
+        form: {}
+      },
+    }
+  },
+
+  created() {
+    if (!!this.customerId) getCustomerContactsListByCustomer({customerId: this.customerId}).then(r => {
+      this.customerContactsList = r.data
+    })
+    listServiceUser().then(r => {
+      this.serviceUserList = r.data
+    })
+  },
+  methods: {
+    customerFollowSubmit() {
+      this.$refs["customerFollowForm"].validate(valid => {
+        if (!valid) {
+          return
+        }
+
+        createCustomerFollow(this.customerFollow.form).then(r => {
+          this.resetCustomerFollowForm()
+          this.customerFollow.dialogVisible = false
+        })
+      })
+    },
+
+    resetCustomerFollowForm() {
+      this.customerFollow.form = {
+        "bizId":undefined,
+        "contactName": undefined,
+        "feedback": undefined,
+        "followMethod": undefined,
+        "followTime": undefined,
+        "followType": undefined,
+        "followUserId": undefined,
+        "result": undefined
+      }
+    },
+
+  },
+  watch:{
+    customerId(val){
+      this.customerFollow.form.bizId = val;
+      if (!!this.customerId) getCustomerContactsListByCustomer({customerId: this.customerId}).then(r => {
+        this.customerContactsList = r.data
+      })
+    }
+  }
+}
+</script>
+
+<style scoped>
+
+</style>

src/components/customerComplaints/index.vue

+
+<template>
+  <div class="app-container">
+    <!-- 对话框(添加 / 修改) -->
+    <el-dialog :title="title" :visible.sync="open" width="900px" append-to-body>
+      <el-form ref="form" :model="form" :rules="rules" label-width="80px">
+        <el-form-item label="客户名称" prop="customerId">
+          <el-select v-model="form.customerId" placeholder="请选择客户名称" :disabled="!!customerId">
+            <el-option
+              v-for="item in customerSelect"
+              :key="item.id"
+              :label="item.name"
+              :value="item.id"></el-option>
+          </el-select>
+        </el-form-item>
+        <el-form-item label="投诉类型" prop="type">
+          <el-select v-model="form.type" placeholder="请选择投诉类型">
+            <el-option v-for="dict in getDictDatas(DICT_TYPE.CUSTOMER_COMPLAINT_TYPE)"
+                       :key="dict.value" :label="dict.label" :value="parseInt(dict.value)" />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="订单号" prop="orderId">
+          <el-input v-model="form.orderId" placeholder="请输入订单号" />
+        </el-form-item>
+        <el-form-item label="提单号" prop="ladingbillId">
+          <el-input v-model="form.ladingbillId" placeholder="请输入提单号" />
+        </el-form-item>
+        <el-form-item label="投诉内容" prop="content">
+          <el-input v-model="form.content" type="textarea" placeholder="请输入内容" />
+        </el-form-item>
+        <el-form-item label="处理状态" prop="status">
+          <el-select v-model="form.status" placeholder="请选择处理状态">
+            <el-option v-for="dict in getDictDatas(DICT_TYPE.CUSTOMER_COMPLAINT_STATUS)"
+                       :key="dict.value" :label="dict.label" :value="parseInt(dict.value)" />
+          </el-select>
+        </el-form-item>
+      </el-form>
+
+
+      <div slot="footer" class="dialog-footer">
+        <el-button type="primary" @click="submitForm">确 定</el-button>
+        <el-button @click="cancel">取 消</el-button>
+      </div>
+    </el-dialog>
+
+    <el-dialog
+      title="提示"
+      :visible.sync="handle.dialogVisible"
+      width="30%"
+    >
+      <el-form ref="form" :model="form" label-width="80px">
+        <el-form-item label="投诉类型">
+          <dict-selector :type="DICT_TYPE.CUSTOMER_COMPLAINT_STATUS" form-type="radio" v-model="form.status"
+                         :filter="(e) => e.value == '2' || e.value == '3'" :formatter="Number"></dict-selector>
+        </el-form-item>
+        <el-form-item v-show="form.status == '2'" label="查明原因" required>
+          <el-input type="textarea" placeholder="请输入查明原因" v-model="form.ascertainReason"></el-input>
+        </el-form-item>
+        <el-form-item v-show="form.status == '2'" label="处理方案">
+          <el-input v-model="form.plan" placeholder="请输入处理方案"></el-input>
+        </el-form-item>
+
+        <el-form-item v-show="form.status == '3'" label="处理结果" required>
+          <el-input type="textarea" placeholder="请输入处理结果" v-model="form.result"></el-input>
+        </el-form-item>
+        <el-form-item v-show="form.status == '3'" label="赔付金额">
+          <el-input v-model="form.indemnity" placeholder="请输入赔付金额">
+            <dict-selector
+              defaultable
+              style="width: 110px"
+              placeholder="请选择货币单位"
+              slot="append"
+              v-model="form.currencyUnit"
+              :type="DICT_TYPE.COMMISSION_CURRENCY_TYPE"></dict-selector>
+          </el-input>
+        </el-form-item>
+        <el-form-item v-show="form.status == '3'" label="处理时间" required>
+          <el-date-picker type="datetime" v-model="form.handleAt"></el-date-picker>
+        </el-form-item>
+      </el-form>
+      <span slot="footer" class="dialog-footer">
+        <el-button @click="handle.dialogVisible = false">取 消</el-button>
+        <el-button type="primary" @click="submitForm">确 定</el-button>
+      </span>
+    </el-dialog>
+  </div>
+</template>
+
+<script>
+import { createCustomerComplaint, updateCustomerComplaint, deleteCustomerComplaint, getCustomerComplaint, getCustomerComplaintPage, exportCustomerComplaintExcel } from "@/api/ecw/customerComplaint";
+import {getCustomerSelect} from '@/api/ecw/customer'
+import DictSelector from '@/components/DictSelector'
+import { DICT_TYPE } from '@/utils/dict'
+
+export default {
+  name: "customerComplaints",
+  /**
+   * 可以单独作为页面，也可以作为组件被被客户详情页调用。
+   * 作为组件时要传入 customerId，用于限制范围和隐藏搜索筛选
+   */
+  props: {
+    customerId: Number
+  },
+  components: {
+    DictSelector
+  },
+  data() {
+    return {
+      DICT_TYPE,
+      // 遮罩层
+      loading: true,
+      // 导出遮罩层
+      exportLoading: false,
+      // 显示搜索条件
+      showSearch: true,
+      // 总条数
+      total: 0,
+      // 客户投诉列表
+      list: [],
+      // 弹出层标题
+      title: "",
+      // 是否显示弹出层
+      open: false,
+      dateRangeCreateTime: [],
+      // 查询参数
+      queryParams: {
+        pageNo: 1,
+        pageSize: 10,
+        customerId: this.customerId,
+        type: null,
+        orderId: null,
+        ladingbillId: null,
+        status: null,
+        adminId: null,
+        code: null,
+      },
+      // 表单参数
+      form: {},
+      // 表单校验
+      rules: {
+        customerId: [{ required: true, message: "客户名称不能为空", trigger: "change" }],
+      },
+
+      myFollowCustomerList: [],
+
+      customerSelect: [],
+
+      // 处理
+      handle: {
+        dialogVisible: false
+      }
+    };
+  },
+  created() {
+    getCustomerSelect().then(r => {
+      this.customerSelect = r.data
+    })
+  },
+  methods: {
+    /** 查询列表 */
+    /** 取消按钮 */
+    cancel() {
+      this.open = false;
+      this.reset();
+    },
+    /** 表单重置 */
+    reset() {
+      this.form = {
+        id: undefined,
+        customerId: this.customerId,
+        type: undefined,
+        orderId: undefined,
+        ladingbillId: undefined,
+        content: undefined,
+        status: undefined,
+        ascertainReason: undefined,
+        plan: undefined,
+        result: undefined,
+        indemnity: undefined,
+        currencyUnit: undefined,
+        handleAt: undefined,
+        cancelReason: undefined,
+      };
+      this.resetForm("form");
+    },
+
+    /** 新增按钮操作 */
+    handleAdd() {
+      this.reset();
+      this.open = true;
+      this.title = "添加客户投诉";
+    },
+
+    /** 提交按钮 */
+    submitForm() {
+      this.$refs["form"].validate(valid => {
+        if (!valid) {
+          return;
+        }
+        // 修改的提交
+        if (this.form.id != null) {
+          updateCustomerComplaint(this.form).then(response => {
+            this.$modal.msgSuccess("修改成功");
+            this.open = false;
+            this.handle.dialogVisible = false
+            this.getList();
+          });
+          return;
+        }
+        // 添加的提交
+        createCustomerComplaint(this.form).then(response => {
+          this.$modal.msgSuccess("新增成功");
+          this.open = false;
+          this.getList();
+        });
+      });
+    },
+  },
+};
+</script>

src/views/ecw/customerConfirm/index.vue

@@ -456,11 +456,12 @@ export default {
     handleUpdate(row) {
       this.reset();
       const id = row.id;
-      getCustomer(id).then(response => {
-        this.form = response.data;
-        this.open = true;
-        this.title = "完善客户";
-      });
+      this.$router.push('/customer/edit/'+id);
+      // getCustomer(id).then(response => {
+      //   this.form = response.data;
+      //   this.open = true;
+      //   this.title = "完善客户";
+      // });
     },
     /** 修改按钮操作 */
     handleConfirmService(row) {